21 May 2012

Happiness - It's What We're About

Happiness – It’s What We’re All About!

Of course those of us here at Bicyclinghub.com are happy.  We ride our bikes, we talk about riding our bikes, we dream about riding our bikes, and we have been known to occasionally eat Voodoo Donuts while doing all three. (Not all at once, of course).  What could make us happier?  Well, the answer is quite clear: making sure you, our customers, are happy!

So many of us go through life on auto-pilot, trapped in our own little worlds, not really thinking about anything other than the immediate task at hand.  Perhaps we walk around throughout the day with blinders on, navigating only within the small little scope of what we are allowing ourselves to see.  We may get the job done, but this also means that we miss what’s really important in life.  Certainly matters of importance in life are ranked individually, but positive human interaction really is what makes us all tick.  How much better is the day when you meet up with your best friend on your ride home, bump into a favored office-mate while buying a Kombucha (or your favorite beverage) on your lunch break, or even just sharing a smile with the cashier ringing up your groceries?  Not too long ago I was walking into a local market and noticed the employee bringing in the grocery carts from outside.  He had the most amazing circus-style mustache I had ever seen!  It was incredible.  I just had to tell him.  “Your mustache is great!  I love it,” I uttered, as I smiled his way.  In responding, he said to me, “that’s the nicest thing anyone has said to me all day.”  Honestly?  That was the nicest thing he had heard all day?  Astounding.  I am certainly a glass half-full kind of gal, but at that moment I decided that I was going to make a VERY conscious effort to make as many people smile in a day as I possibly could.  In fact, both my husband and I wake up on some weekend days and create a competition, or a challenge, of sorts – EVERYONE we see, we MUST make them smile!  With some folks it’s a no-brainer, but others can present a challenge.  In either case, it makes for a great day!  Making others smile, really, really makes us smile.  In fact, watching others feel happy makes my heart smile.  I feel happy!

Since those of us at Bicyclinghub.com are happy, that must mean we make others happy, right?  Well, that IS right.  We are in the business of spreading happiness.  We just recently introduced a new position here.  The title is yet to be determined: Customer Happiness Specialist, Customer Happiness Expert, Customer Happiness Superstar…These are just some of the options.  One Face Book fan even suggested Customer Happiness Fairy Godmother.  We’ll see about that one.  Even without an official decision on the title, you all get the picture.  We want to make you happy – that’s what makes us happy.  Positive interaction is the key.  So, let’s do this together!  Give us a call, send us an email, or even smile at the person sitting next to you.  Let’s spread happiness together!

Customer Happiness….Specialist, Expert, Superstar, Fairy Godmother….

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